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Poltica de Confidențialitate

Last updated: 25 November 2025

1. Introduction

This Privacy Policy explains how Transfer Otopeni ("we", "us", "our") collects, uses, stores and protects your personal data when you visit https://transferotopeni.com, make a booking or contact us through any communication channel.

We are committed to protecting your privacy and complying with Regulation (EU) 2016/679 (GDPR) and applicable Romanian laws regarding data protection.

2. Who We Are

Service provider and data controller:
Recruitment Marathon S.R.L.
Registered office: Str. Lanțului 9B, București, Sector 5, România
Registration number: 46296592
Email: booking@transferotopeni.com
Phone: +40 766 988 818

3. Types of Data We Collect

We collect the following categories of personal data:

3.1. Data you provide directly

  • Full name
  • Email address
  • Phone number
  • Pick-up and drop-off addresses
  • Flight number and travel details
  • Payment information (processed securely through third-party processors; we do not store full card details)
  • Messages sent via forms, email, WhatsApp or phone

3.2. Automatically collected data

  • IP address
  • Browser type and device information
  • Pages visited, time spent on the Website, click behavior
  • Cookies and similar tracking technologies

3.3. Data from third parties

  • Payment processors (confirmation of payment status)
  • Analytics services (aggregated or anonymized data)

4. Legal Grounds for Processing

We process your personal data only when one of the following legal grounds applies:

  • Contract performance: to provide your transfer service and manage your booking.
  • Legal obligation: fiscal or administrative obligations required by Romanian law.
  • Legitimate interest: service improvement, fraud prevention, security.
  • Consent: for optional activities such as marketing communications.

5. How We Use Your Data

We use your personal data for the following purposes:

  • To process and confirm your booking
  • To provide customer support and respond to inquiries
  • To monitor and adjust airport pickup times based on flight data
  • To issue invoices, receipts and perform legal administrative tasks
  • To improve the Website and user experience
  • To secure the Website and prevent fraud or misuse
  • To send marketing emails (only with your explicit consent)

6. Cookies & Tracking

Our Website uses cookies to ensure proper functionality, improve performance and analyze traffic. Cookies may also be used for security purposes and for personalized advertising through third-party platforms (Google, Facebook, etc.).

You can manage or disable cookies directly from your browser settings. Some features of the Website may not work correctly if cookies are disabled.

7. Data Storage & Security

We store your personal data on secure servers located within the European Union. We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure or destruction.

While no system is 100% secure, we continually improve our internal procedures to ensure the highest level of protection.

8. Data Retention

We retain your data only as long as necessary for the purpose it was collected:

  • Booking and invoicing data: 5–10 years (as required by Romanian fiscal law)
  • Contact messages: up to 12 months
  • Analytics data: according to the retention period of the analytics provider
  • Marketing consent: until you withdraw consent

9. Sharing Your Data

We may share your data only with:

  • Professional drivers assigned to your transfer (limited to necessary data)
  • Payment processors
  • Accounting and invoicing services
  • Hosting and security providers
  • Analytics and advertising partners (aggregated or anonymized data where possible)

We never sell your data. We do not share your data with unauthorized third parties.

10. Your Rights Under GDPR

You have the following rights:

  • Right to access your data
  • Right to request correction of inaccurate data
  • Right to request deletion ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing based on legitimate interest
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the Romanian Data Protection Authority (ANSPDCP)

11. Third-Party Services

Our Website may include links to third-party websites or integrate external services (e.g., Google Maps, payment processors, WhatsApp).

These services have their own privacy policies, and we are not responsible for their content or practices.

12. International Transfers

As a rule, we store and process your personal data within the European Union. If any trusted partner operates outside the EU, we ensure appropriate safeguards (Standard Contractual Clauses / GDPR compliance).

13. Children's Data

Our services are not intended for children under 16 years old. We do not knowingly collect personal data from minors without parental consent.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date at the top.

15. Contact

For any questions or requests regarding your personal data, you can contact us at:

Email: booking@transferotopeni.com
Phone: +40 766 988 818
Address: Str. Lanțului 9B, București, Sector 5, România
Website: https://transferotopeni.com